IT Systems Administrator

• A strong customer service focus, with ability to maintain positive working relationships; 

• Comprehensive knowledge of information processes and network technologies, including the various hardware platforms, software applications (both server and workstation), hardware and software configurations, peripherals, and troubleshooting and diagnostics tools and techniques; 

• Knowledge of the following hardware: Computers, servers, printers, mobile devices, wireless access points, and other department-supported hardware as implemented; 

• Extensive knowledge of the following software: Microsoft Active Directory, Microsoft Windows, Group Policy Management, Microsoft Office (Word, Excel, Outlook, etc.) 

• Knowledge of the following software: Microsoft System Center Configuration Manager, Microsoft Server, Microsoft PowerShell, security software and tools, and other department- supported software as implemented; 

• Ability to function effectively as a member of a team and independently; 

• Ability to effectively communicate complex concepts in one-on-one and teaching situations; 

• Ability to write clear and usable instructions for both technical and non-technical audiences. 

• Ability to prioritize tasks and manage multiple projects to meet deadlines while maintaining consistently high levels of product quality; 

• Knowledge and experience with project management principles and best practices; 

• Ability to apply innovative thinking in conjunction with an understanding of emerging technologies to address the needs and problems of end users and customers; 

• Ability to assess and solve complex problems; devise methodologies and solutions; perform analyses; relate relevant information about hardware and software operation, data management and analysis in management applications and interactions; and interpret results. 

• Strong aptitude for learning new skills, adapting to new technologies, and implementing new methodologies. 

Special Information:  Candidates must be eligible to work in the United States.  A valid driver's license is required with less than 12 conviction points in the most recent completed 36 months. 

Eligibility to Work: In accordance with the Immigration Reform and Control Act, the person selected must produce, within three days of hire, documents that show authorization to work in the United States. Examples of such documentation include a birth certificate or Social Security card along with a driver’s license or other picture I.D., or a U.S. passport, or a "green card".  The State of Montana does not sponsor.

This agency participates in E-Verify to confirm employment eligibility. After you accept a job offer and complete Form I-9, your information will be submitted to the Department of Homeland Security and the Social Security Administration for verification.