Endpoint Engineer & Systems Analyst Supervisor
- 📅
- 24143040 Requisition #
- 📅
- 6 days ago Post Date
About Us:
Hello! We’re the Justice Information Technology Services (JITS) team at the Montana Department of Justice (DOJ). We serve the Montana Attorney General providing vital Information Technology (IT) infrastructure which Montanan’s rely upon to support state and local law enforcement. Our team is dynamic and collaborative, and we have a big impact. We manage the IT systems, services, and interfaces to support approximately 900 DOJ employees, and over 3,000 Criminal Justice Information Network (CJIN) customers across the state working together to make a difference. JITS supports DOJ staff involved with legal cases concerning the State and its people, Montana missing persons, victim services, children’s justice, consumer protection, criminal investigations, highway safety, motor vehicle operations, gambling control, criminal history information, and forensic laboratory services.
This is a long list of vital services but if you enjoy diversity, this challenging, exciting, and rewarding position may be what you are looking for.
The Role:
What You’ll Do:
- Endpoint Management: Oversee the design, deployment, and maintenance of endpoint devices including desktops, laptops, and mobile devices. Ensure the implementation of endpoint security measures and policies to protect organizational data. Monitor endpoint performance and implement enhancements to optimize user experience.
- Systems Analysis: Lead systems analysts’ efforts to identify and address technical issues affecting endpoint performance and functionality. Collaborate with stakeholders to gather requirements and translate them into technical specifications for endpoint systems. Evaluate existing systems and processes, recommending improvements or new solutions as needed.
- Technical Support: Provide advanced technical support for endpoint-related issues, escalating complex problems as necessary. Ensure that the team delivers high-quality support to end-users and resolves issues efficiently.
- Documentation and Reporting: Maintain comprehensive documentation of endpoint systems, configurations, and processes. Prepare regular reports on system performance, team activities, and project status for management review.
*The first review of applicants will occur on November 19, 2024.
What We’re Looking For:
- Strong technical knowledge of endpoint devices, operating systems, and network infrastructure.
- Proficient in systems analysis methodologies and project management principles.
- Excellent problem-solving, communication, and interpersonal skills.
- Ability to work collaboratively and manage multiple priorities in a fast-paced environment.
Preferred Skills:
- Certifications such as CompTIA A+, Network+, Security+, or equivalent.
- Experience with endpoint management and systems analyst applications (e.g., Microsoft Endpoint Configuration Manager, JADU, Livescan, Perceptive Content).
- Note: Don’t quite meet all the requirements, but still confident you could crush it as an Endpoint Engineer/Systems Analyst Supervisor? Show us. Other combinations of education and experience will be considered.
Why Join Us?
- Awesome Benefits: Paid vacation, sick leave, holidays, health, dental, vision coverage, and retirement plans.
- Student Loan Forgiveness: Employment with the State of Montana may qualify you for Public Service Loan Forgiveness.
- Fun Work Environment: Be part of a team that values creativity, innovation, and collaboration.
Ready to Apply?
Submit your resume and cover letter electronically. If you have any questions, email Bri Smith at briana.smith2@mt.gov.
This is a permanent full-time position and located in Helena, Montana.
Special Instructions:
The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to, an evaluation of the résumé, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks.
Additional materials, references or information submitted by the applicant, but not requested, will not be considered.
Successful applicant(s) will be subject to:
- Intensive Background Check
- Driving History
HOW TO APPLY:
To be considered for this position, you must attach a cover letter and resume at the time of application.
Tip: When attaching your resume, you must mark the attachment as a “Relevant File”.
Your Resume: Please include all work experience as well as job duties that demonstrate your qualifications for this position. Include dates of employment (month & year- start & end) and the reason you left each job.
A complete online state application is not required. To initiate an application, attach the résumé to be considered for this position. Failure to attach résumé will result in an incomplete application that will not be considered further.
Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.
All documents for Veteran or Disability preference must be received or date stamped by the closing date. Please submit preference documentation to Terri Christianson at Terese.Christianson@mt.gov via File Transfer Service.
To request an accommodation with the application process, please contact the HR office.
Your service is rewarded with competitive compensation and generous State of Montana Benefits.
- Retirement plans
- Generous paid vacation, sick and holidays
- Pre-tax Flexibility Spending Accounts
- Employee Assistance Program
State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.
This Organization Participates in E-Verify.
Minorities are under-represented in this position and are encouraged to apply.
