Child Abuse & Neglect Hotline - CI (22301, 51775)

Knowledge, Skills and Abilities (Behaviors): 
Required for the first day of work:
•    Knowledge of social work practices and principles. 
•    Strong verbal and written communication skills.
•    Customer service and interpersonal skills.
•    Problem solving and decision-making skills.
•    Ability to handle sensitive and stressful situations. 
•    Ability to develop and maintain cooperative working relationships.
•    Ability to operate a personal computer and general office equipment as necessary to complete the essential functions, including using spreadsheet, word processing, database, email, internet, and other computer programs.

Minimum Qualifications (Education and Experience):
•    Bachelor’s degree in social work, psychology, or related human services field.
•    One year of human services experience working with children and families.
•    Other combinations of directly related education and experience may be considered on a case-by-case basis; however, a bachelor’s degree is required.
•    A six-month completed internship with Child Protective Services will be accepted in lieu of the one year required experience.