Applications Development Bureau Chief

Our services impact EVERY Montanan!

MISSION STATEMENT            

To be the nation's most citizen oriented, efficiently administered, state tax agency.             

The Montana Department of Revenue administers almost 40 state taxes, property appraisals, alcoholic beverage laws, cannabis laws, and unclaimed property for the state of Montana. The Technology Services Division is an internal support division that provides application development, quality assurance and technical operations (network and desktop) services to all other Department of Revenue divisions in meeting their goals and objectives of providing services to the State of Montana and its citizens.

What We Can Offer You

The State of Montana's comprehensive benefits package includes:

• Health, dental, and vision care; life insurance; and long-term disability. The State currently contributes $12,648/year toward these benefits.

• Free health care for employees and eligible family member at Montana Health Centers.

• Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information, which are free resources.

• Retirement plans- The State currently contributes 9.17%, vested after 5 years of continuous employment.

• Paid vacation- starting at 15 days a year.

• Sick leave- 12 days a year.

• 11 holidays, including a floating holiday, which can be used any time.

• Flexible hours.

• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

Visit the Health Care and Benefits Division for more information at https://benefits.mt.gov/ In addition to employee benefits, there are a wide range of advancement opportunities throughout the Department of Revenue.

DUTIES

Job Overview:

This position resides in the Technology Services Division (TSD) of Department of Revenue.  The Chief Applications Officer (CAO) manages the Applications Development Bureau (ADB), analyzes and designs customized technology systems based on the requirements of available IT systems, Departmental needs, budgetary requirements, and user ability. The incumbent is responsible to upper management for evaluating and recommending technical development of information systems and has primary responsibility for project management, systems analysis, systems design, maintenance, data quality, technical assistance, and problem resolution relative to computer applications on any platform. This position supervises the ADB staff and reports to the Technology Services Division (TSD) Administrator / Chief Information Officer.

Knowledge of:

• Computers and database management systems (i.e. Gentax, AT-Pro)

• General management practices including strategic planning

• Principles and methods of work planning

• Performance management including setting goals, objectives, and measures

• Quality assurance methods

• Organizational development

• Governmental organizational structure, accounting, and State and federal funding requirements

• Legislative and administrative rule processes and guidelines 

• Compliance requirements and practices

• Customer service standards

• Agency policies, procedures, guidelines, and employment law

   

• Operational and program planning

• Supervisory principles and practices

• Project management

• Records management

Skills in:

• Research and analysis

• Accuracy and attention to detail

• Conflict resolution

• Microsoft programs and database applications

• Written, verbal, and interpersonal communication

• Data collection, analysis, and reporting techniques

• Business communications

You would be a great fit for this position if you:

• Demonstrate self-motivation

• Follow instructions

• Provide timely, customer service

• Handling multiple priorities under deadlines

Working Conditions

• Work hours may exceed 40 hours from time to time, including weekends.

• Office environment.

• Lifting is infrequent, less than 15 pounds.

• Some travel may be required, must have a valid driver’s license.

REMOTE/TELEWORK: This position may be eligible to work from an approved worksite within the state of Montana. This position would be required to report to a Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisor's approval to participate in the DOR Telework Program.

Training Assignment:  This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

To be considered for any DOR position, applicants must complete and submit their application online, and upload any required documents. DOR is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply.

***This is an incomplete list of job duties. For a complete job description please contact Human Resources. (dorhr@mt.gov or 406-444-9858)

(All computer systems and tax guidelines will be trained on the job.)

REQUIRED APPLICATION MATERIALS

Please submit the following application material:

• Resume

• Complete state application

• Cover letter

Submissions incomplete or missing relevant materials will not be reviewed or considered.

Applicant Pool Statement:  If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

"Effective May 26, 2026, this agency is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/ .”

Successful applicants are required to successfully pass DOR tax and background check(s).