Workforce Performance Manager

KNOWLEDGE, SKILLS AND ABILITES:

If you are the right person for this opportunity, you will have the following knowledge, skills or abilities:

Knowledge of (or ability to learn in a reasonable amount of time):

• The Workforce Innovation Opportunity Act (WIOA) and workforce programs and services
• Program evaluation and process improvement
• Workflow documentation and process mapping
• Data analysis, performance measurement, and business intelligence tools such as Tableau

Ability to:

• Analyze and interpret economic, workforce, and performance data.
• Explain data and technical concepts to audiences with varying degrees of technical proficiency.
• Design and deliver training on workforce performance metrics and program implementation.
• Stay informed of pertinent labor legislation and public workforce system rules, regulations and policies and interpret performance requirements.
• In consultation with program managers, draft comprehensive, consistent and appropriate training and guidance materials for workforce programs and confirm guidance with appropriate staff.

MINIMUM QUALIFICATIONS

Your preparation for this opportunity could include a combination of relevant experiences including:

• A bachelor's degree in one of the following: Mathematics, Data Analytics, Statistics, Computer Science, Political Science, Public Administration, Public Policy, or other relevant fields.
• Three years’ experience in agency services or related field

OR

• Any combination of equivalent experience and education to successfully perform the essential functions of the position will be considered.

Preferred Qualifications:

• At least five years’ experience in positions that demonstrate skill in data, analysis, workforce services, performance improvement, program evaluation, and/or program management.

HOW TO APPLY FOR THIS OPPORTUNITY:

A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed.

Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process.

Tip: When attaching your resume, cover letter or other required documents you must mark the attachments as “RELEVANT” or we will be unable to view your documents.

Required application materials:

• Cover Letter - include a letter of interest.
• Resume - include all work experience you have held that would help you qualify for this position, including duties, dates of employment.

Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.