Regulatory Compliance Supervisor

Knowledge, Skills, and Abilities:

• Knowledge of supervisory principles, practices, and techniques
• Excellent verbal and written communication skills
• Excellent customer service and phone acumen
• Microsoft Office Suite proficiency, including Excel, Word, Outlook, and PowerPoint
• Flexibility, impartiality, and attention to detail
• Strong organizational, analytical, investigative, and problem-solving abilities
• Ability to quickly become highly proficient in the effective use of the Department’s electronic case management software platform
• Ability to maintain positive attitude and function effectively even when dealing with strict deadlines, unexpected changes, upset customers, or other potentially stressful situations
• Ability to provide effective team leadership
• Ability to establish cooperative relationships and develop positive working relationships.

Minimum Qualifications (Education and Experience):

• Bachelor’s degree in business or a related field
• Three years of directly related work experience
• Two years of supervisory experience
• Other combinations of education or experience may be substituted.