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26141425 Requisition #
Montana Department of Labor & Industry. Empowering Montanans Through Work and Opportunity. Sarah Swanson, Commissioner. Crystal Armstrong, Administrator, Workforce Services Division.

 

Note: Employees for the State of Montana must reside within Montana. All applications and required application documents must be submitted through the MT Careers site at: https://mtstatejobs.taleo.net/careersection/200/jobdetail.ftl?job=26141425&tz=GMT-06%3A00&tzname=America%2FDenver 

What if your next mission was built on your commitment to service, empowering you to guide veterans and community members toward meaningful, lasting careers? With Helena or Butte as your homebase, the Disabled Veteran Outreach Provider (DVOP) role with Job Service allows you to put your experience to work in a purpose-driven, team-oriented environment.  You will help individuals identify their strengths, connect to meaningful employment, and navigate a clear path forward. Along the way, you will collaborate with local employers and partners to strengthen the workforce and support a resilient, mission-ready community. If you are driven by service, committed to supporting others, and ready to continue making a difference alongside a dedicated team, this is your next mission.

MISSION STATEMENT:

Empowering all Montanans through work and opportunity.

It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLI here.

POSITION OVERVIEW:

As a Disabled Veteran Outreach Provider (DVOP) you will play a key role in empowering our area’s disabled veterans to achieve meaningful employment and career growth. This position collaborates with veterans to develop personalized job search plans, provides individualized support through career counseling and resource coordination, and helps disabled veterans and other categories of veterans enhance their job readiness skills. By building strong connections with local employers, facilitating workshops, and offering up-to-date labor market insights, the DVOP serves as a bridge between talent and opportunity, contributing to a stronger workforce and resilient community. This position also serves as a central connector for key veteran support systems in the region, coordinating with the VA Hospital, VA Vocational Rehabilitation, Veterans Treatment Court, Joining Community Forces, and the State Veterans Affairs Division to ensure continuity of support and meaningful outcomes for veterans.

In order to qualify for this position, you must be one of the following:  

  • Qualified service-connected disabled veterans.
  • Qualified eligible veterans, or
  • Qualified eligible persons, as defined in Title 38, United States Code, Section 4101(5).

WHAT’S IN IT FOR YOU:

  • This role offers a clear pathway to translate your military experience into a meaningful civilian career while continuing your commitment to service.
  • As you develop and implement personalized job search plans, you’ll strengthen your ability to assess strengths, identify barriers, and create structured, goal-oriented strategies, building on skills often developed through mission planning and operational execution.
  • Through ongoing case management and one-on-one counseling, you’ll expand your leadership and communication abilities in a civilian context, learning how to guide, coach, and support individuals from a wide range of backgrounds.
  • You’ll gain hands-on experience navigating workforce systems, VA-related resources, and community partnerships, helping you understand how public, private, and nonprofit sectors work together to support employment and economic stability.
  • By coordinating services and tracking outcomes, you’ll build practical experience in data-informed decision-making, documentation, and program accountability; skills highly valued across many civilian career paths.
  • Leading workshops, supporting job seekers, and collaborating with employers will further strengthen your public speaking, facilitation, and relationship-building skills, preparing you for roles in workforce development, program management, or community leadership.
  • This full-time role offers the chance to continue serving your community in Montana while building a civilian career, with access to outdoor recreation, strong local connections, and a high quality of life.

ESSENTIAL FUNCTIONS:

  • Empower clients to take charge of their career journey by developing and implementing personalized job search plans that identify services, training, and supports needed for lasting employment success, including translating military experience into civilian career pathways.
  • Discover potential and uncover barriers through interest and skill assessments that identify strengths, challenges, and transferable skills gained through military or other structured service environments.
  • Provide dedicated, ongoing guidance through case management and career counseling that supports individuals navigating transitions, including the shift from military to civilian employment.
  • Champion access and opportunity by helping clients navigate workforce programs, VA benefits, education resources, and community services with clarity and confidence.
  • Drive progress through coordination and accountability, tracking client activities, services, and outcomes to ensure steady advancement toward employment goals in a structured and goal-oriented way.
  • Inspire career readiness by coaching clients to strengthen job search techniques, refine resumes and applications, master interviews, and clearly communicate transferable skills from military or prior service.
  • Build lasting bridges between people and opportunity by facilitating workshops, partnering with employers, and sharing labor market insights that connect military experience to civilian workforce needs.
  • Coordinate veteran support systems by serving as a central point of contact across the VA Hospital, VA Vocational Rehabilitation, Veterans Treatment Court, Joining Community Forces, and the State Veterans Affairs Division, ensuring aligned services, continuous support, and meaningful outcomes for veterans.

REQUIRED SKILLS AND COMPETENCIES:

  • Job search planning: Ability to develop clear, actionable employment plans by identifying goals, recognizing barriers, and mapping realistic pathways to sustainable work; includes translating military experience into civilian career pathways.
  • Client communication: Strong interpersonal communication skills, including active listening, empathy, and the ability to build trust and maintain supportive, professional relationships; experience working within structured or team-based environments is valuable.
  • Client assessment: Skill in evaluating individual strengths, interests, and challenges using interviews, tools, and observation; ability to interpret and translate military training and experience into workforce-relevant skills.
  • Career support and coaching: Ability to guide, motivate, and support individuals in building confidence and navigating transitions, including shifts from military to civilian employment.
  • Resource navigation: Knowledge of or ability to quickly learn workforce systems, education benefits, and community resources relevant to veterans and other job seekers.
  • Job skills training: Ability to teach and reinforce job readiness skills such as resume development, application completion, networking, and interview preparation; includes helping individuals articulate transferable skills from military service.
  • Advocacy: Ability to represent and promote client strengths and needs effectively with employers, with an understanding of the value veterans bring to the workforce.
  • Workshop facilitation: Skill in designing and delivering engaging group sessions that support learning and skill development; ability to connect content to real-world experiences, including military backgrounds.
  • Employer engagement: Ability to build and maintain productive relationships with employers; skill in communicating how military experience aligns with civilian workforce needs.
  • Systems coordination and partnership management: Demonstrated ability to coordinate across multiple veteran-serving systems (such as VA Hospital, VA Vocational Rehabilitation, Veterans Treatment Court, and community partners), ensuring aligned services, appropriate information sharing, and continuity of support for veterans.
  • Public speaking: Confidence and effectiveness in presenting information to groups, facilitating discussions, and representing programs in a professional setting; experience briefing or presenting in structured environments is beneficial.

MINIMUM QUALIFICATIONS (Education and Experience)

  • Experience supporting individuals in reaching employment or career goals. This may include coaching, mentoring, advising, training, case management, or assisting others through transitions such as reentry to civilian life, career changes, or learning new skills.
  • Understanding of challenges people may face when finding or keeping employment, including housing, education, transportation, or transitioning from military to civilian careers. Ability to connect individuals with appropriate resources and support.
  • Ability to build and maintain partnerships with a wide range of groups, such as employers, community organizations, government agencies, or internal teams. Military experience coordinating across units, commands, or external partners is highly relevant.
  • Strong communication skills, including preparing reports, briefings, case notes, or documentation for different audiences. Experience delivering clear, structured information, such as briefings or operational updates, translates well.
  • Experience reviewing information, identifying gaps or unmet needs, and recommending improvements. This may include evaluating programs, tracking outcomes, conducting after-action reviews, or using data to improve performance.
  • A bachelor’s degree in a related field, such as human services, social work, or workforce development, may be helpful but is not required. We recognize relevant experience, including military training, leadership roles, and operational assignments, as equally valuable when they demonstrate the skills listed above.

In order to qualify for this position, you must be one of the following:  

  • Qualified service-connected disabled veterans.
  • Qualified eligible veterans, or
  • Qualified eligible persons, as defined in Title 38, United States Code, Section 4101(5).

     

    **Documents supporting the requirements listed above must be received by the closing date and emailed to DLIapps@mt.gov **

HOW TO APPLY FOR THIS OPPORTUNITY:

A complete state application is not required; however, you will need to initiate the application and attach the resume, cover letter or other required documents at time of application to be considered for this position. Resume will auto fill the application, but the application will not be scored or reviewed.

Failure to attach the cover letter and resume will result in your application being considered incomplete and will not be considered further. Materials submitted but not requested will not be considered in the selection process.

Tip: When attaching your resume, cover letter or other required documents you must mark the attachments as “RELEVANT” or we will be unable to view your documents.

Required application materials:

  • Cover Letter - Your Cover Letter should explain how your experience and education meet the identified required skills and competencies, with examples that demonstrate your qualifications.
  • Resume - include all work experience you have held that would help you qualify for this position, including duties, dates of employment.

Only online applications will be accepted. By applying online, you can receive updates and monitor the status of your application.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an application confirmation email with instructions on acceptable preference documents and how to submit such documents.

If you need an accommodation with the application process, please contact the HR office.

BENEFITS:

Being able to enjoy the quality of life in the beautiful state of Montana is one of the benefits you will love about this opportunity! Our mountains, waterways and open spaces provide not only beautiful scenery but year-round recreational opportunities including hiking, camping, biking, fishing, boating, hunting, skiing and snowmobiling. Montana boasts a high-quality education system and a variety of entertainment including fairs, rodeos, and theaters. Read more about our great state here.

See our other incredible benefits here. These are some of our benefits just to name a few:

  • Work/life balance with hybrid schedules or partial telework may be available within the state of Montana.
  • 38 paid days off a year including vacation, sick leave and holidays.
  • Military leave: You’ll get up to 15 days of military leave with full pay.
  • Longevity raises with continuous service, as well as any negotiated market increases and state statutory raises.
  • Health, dental, vision, life insurance coverage, flexible spending accounts, EAP - click here to learn more.
  • Free telehealth and access to free employee medical clinics through our medical plan - click here to learn more.
  • Choice between two retirement plans with an employer contribution between 8.73% - 9.07% of your annual salary.  A third optional 457(b) deferred compensation plan is also available. – Click here to learn more.
  • Public Service Loan Forgiveness- Employment with the State of Montana may qualify you to receive loan forgiveness- click here to learn more!
  • Career progression, training opportunities and room for professional growth.
  • State employee discounts at various businesses across the state.

This position may be eligible for a statutory $1.00 an hour base pay increase effective on July 1, 2026.

*This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)

E-Verify: This agency is participating in E-Verify to confirm employment eligibility. After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/

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