Computer Support Specialist
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- 25141253 Requisition #
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- Aug 15, 2025 Post Date
The Montana Department of Transportation (MDT) is recruiting a Computer Support Specialist. Under the joint direction of the Information Services Division (ISD) and associated District Office, the Computer Support Specialist provides technical assistance to employees of the Montana Department of Transportation. The incumbent in this position will be called upon to provide advanced technical assistance in support of software, hardware, and networking tools used by the department’s employees. The Computer Support Specialist will perform research on the feasibility of acquiring new products and services and make recommendations to bureau management. The specialist will research and make recommendations on the necessity and timing of software upgrades and make appropriate recommendations to bureau management. The position also develops training materials and conducts formal technical and computer training, both in the classroom and one-on-one, for MDT employees. The position is based out of the associated District office and will be the sole ISD resource present in the District.
The position will also schedule, conduct, and coordinate computer software and hardware installation and configuration; perform setup procedures for new equipment and installs, customize, and ensure accurate operation of software packages and hardware on personal computers; customize and troubleshoot applications when problems occur and ensure compliance with MDT network standards. The specialist also provides network support in the district as needed to maintain network access for all computer users. The position provides primary support for all hardware, software, and network resources in the district. This position is also required to travel to departmental section and area offices.
For a full job description, please contact Lori Edgar at ledgar@mt.gov.
Benefits of working for MDT and the State of Montana include:
· Culture of public service and a commitment to work/life balance
· Potential hybrid remote work arrangement available
· Health, Dental, and Vision Insurance
· Access to Montana Health Centers, low-cost clinics for state employees and their families
· State Retirement plan and additional savings opportunities (deferred compensation)
· Employees in this position receive overtime compensation or compensatory time for all time in a pay status over 40 hours in a workweek
· Paid vacation, sick leave, and holidays
· Eligibility for Public Service Student Loan Forgiveness
· Benefits apply on the first day of employment
· Relocation assistance may be offered to the successful candidate at the time of offer
Required Education and Experience:
The required knowledge and skills are typically acquired through a combination of education and experience equivalent to a Bachelor’s Degree in Computer Science, Information Systems, or a related field.
This position requires a minimum of 2 years of experience in computer systems administration or information technology support experience, including hardware deployment, software installation, configuration and management. Experience with group and individual information technology instruction preferred.
Alternative qualifications include: Any combination of additional related work experience and education equivalent to the minimum qualifications.
Knowledge, Skills, and Abilities:
· Computer information systems; personal computers, printers, scanners, and other computer peripherals
· Office productivity software such as word processing, spreadsheets, email, presentations, and collaboration tools
· Personal computer operating systems such as Windows
· Principles of computer networking
· Customer and personal service
· Advanced troubleshooting
· Complex problem solving
· Instructing and service orientation
· Speech clarity and recognition
· Analysis and quality control to interact effectively with the full spectrum of contacts on an ongoing basis
Required Application Materials:
· A resume detailing your qualifications and work history.
· A cover letter of no more than two pages addressing your qualifications
Your online application and all required materials must be submitted before midnight on the closing date. Ensure all materials submitted are selected as “Relevant.”
If you need accommodation with the application process, please contact the HR representative listed below.
Other Information
The successful candidate must pass a fingerprint background investigation as a condition of employment.
This position is being posted in accordance with the MFPE bargaining unit agreement. Non-bargaining unit employees or employees of another bargaining unit may apply. If the position is not filled with a bargaining unit applicant, the non-bargaining unit applicants may be considered. However, bargaining unit applicants will have preference.
The Montana Department of Transportation is an equal opportunity employer. Women, racial and ethnic minorities, people with disabilities, and veterans and disabled veterans are encouraged to apply. People with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may call the Human Resources and Occupational Safety Division, at 406.444.6054.
The Montana Department of Transportation (MDT) is committed to continuous improvement of our employee safety program and our safety and health processes, and to achieving an injury-free workplace.
