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Capitol Custodian Program Supervisor

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26142830 Requisition #

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Why should you keep reading and consider working here?

We know you have other work options, but we ask you to consider working with us at the State of Montana Department of Administration.  Our foundation of success is having effective working relationships, built on mutual trust and respect.  We will challenge you to be the best you can be and will work hard to provide a work environment that allows you to succeed. 

(You can learn more about us here.) 

What is this career opportunity?
General Services Division (GSD) is looking for a service-oriented individual with exceptional supervision skills to lead and continuously train our Capitol Custodial team that is responsible for cleaning the Capitol building along with seven other buildings that are occupied by the GSD. This position supervises our 7-member custodial team who performs a variety of custodial tasks such as cleaning floors and restrooms, washing walls and glass, removing rubbish, and performing routine upkeep activities and special projects.  Custodial staff are frequently the first responders to facilities issues, such as floods and roof leaks. They play an important role in initiating GSD’s incident response, and in mitigating further damage by taking initial action. Given the historic and intrinsic value of the building its proper care is paramount to the preservation of artwork, artifacts, and the historic integrity of the structure.  This individual will be responsible for providing services that are tailored to the specific needs of the building, which include high traffic volumes due to legislative functions, public hearings, displays, luncheons, rallies, protests, tours, and other public events. You would also manage inventory and order custodial supplies and equipment. Additionally, you would manage the performance of the custodial contracts that serve the Capitol Campus as a Contract Liaison. Custodial contract performance management ensures quality control and assurance and includes:

·         contract solicitation and development (RFPs, IFBs, etc.),

·         manages annual renewals and amendments in coordination with GSD staff,

·         approves payment of invoices 

·         conducts spot inspections of contract sites

·         investigates complaints of non-compliance or poor service

·         meets quarterly with vendors to ensure effective communications.

The team you would supervise works 7am to 11:30 pm Monday through Friday, and 7am to 3:30pm Saturday and Sunday.  You would be expected to work Monday through Friday, 8 hours per day between the hours of 8am to 11:30 pm. Occasional weekend and after-hours work is expected to directly supervise staff and to provide adequate coverage when needed.  We are flexible and want you to have a schedule that creates work/life balance for you. Specific hours will be discussed during the hiring process.

(You can learn more about the Department of Administration’s General Services Division here.) 

What are we looking for?

Education and Experience: 

·         High school diploma or equivalent.

·         Demonstrated understanding of the basic principles of custodial care and/or facilities management. 

·         Demonstrated experience working as a team member or member of a work crew.

·         Two years management experience, achieved through being a team leader or direct supervisor.

·         Alternate combinations of education and experience will be considered on a case-by-case basis.

·         Must hold a valid driver’s license.

Competencies:

Ability to:

·         Deliver outstanding customer service

·         Work collaboratively with stakeholders and establish and maintain effective working relationships

·         Manage performance of diverse crew working in multiple locations over a wide span of workhours and workdays.

·         Maintain a positive attitude and lead by example

·         Manage staff through monthly/quarterly evaluations, goal setting and sit downs as needed

·         Understand, apply, and train chemical cleaning agents in a prescribed and safe manner

·         Develop and implement ongoing daily trainings for staff

·         Manage and maintain multiple work shifts including managing event dynamics

·         Set schedules for multiple teams based on campus needs

·         Plan and execute Capitol needs base on space availability and needs during a given week

·         Cultivate and maintain a safety culture, follow safety rules, develop, and practice safe work habits, utilize appropriate safety equipment and report unsafe conditions

·         Operate, maintain, clean machinery, equipment, and tools ensuring safe efficient operation

·         Serve as Contract Liaison to manage performance of custodial contracts and ensure QA/QC

·         Work with Contract Coordinator on contract renewals and amendments

·         Participate in custodial contract solicitations (RFPs, IFBs, etc.)

·         Manage inventory systems ensuring consistent availability of custodial goods

·         Make recommendations on best products for specific custodial issues within the Capitol Complex

·         Work with Bureau Chief to forecast inventory needs and plan strategically for equipment procurement and replacement

·         Coordinate with Space Management Services to ensure consistent delivery of services and appropriate changes to scope when areas of buildings are taken offline for renovation or remodeling

·         Ensure a consistent and timely response to facilities issues when appropriate in order to mitigate damage, while maintaining team member safety

·         Fill in as custodian as needed

Does this sound like you?

Please tell us how and why by submitting your resume and cover letter.  (Please Note: You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system.  You only need to upload the requested documentation.)

 

What can you expect from us in return for your hard work?

Ø  Look here to see the additional benefits!  They include:

o    Work/life Balance

o    Health Coverage

o    Retirement plans

o    Paid Vacation and Sick Leave and Holidays

o    And more…

Ø  Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF.  Look here to learn more and see if you may qualify!

Other important information to be aware of.

·         This position requires the successful completion of a criminal background check.

·         Only online applications are accepted.  By applying online, you are able to receive updates and monitor the status of your application.

·         Physical and Environmental Demands: The demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

o    Continual walking, standing, climbing, stooping, bending, kneeling, reaching, and heavy lifting and carrying.

o    Uses proper PPE and safety procedures when using cleaning chemicals or when exposed to loud noises, pathogens, toxic or hazardous substances, and when operating equipment.

·         The Department of Administration participates in E-Verify to confirm employment eligibility. After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.   For more information about E-Verify, please visit the E-Verify website found here,  https://www.e-verify.gov/.

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